Dunkin'

Reviews

• ML

  Mollie Leturno

  Oct 15, 2025
  1.0
  Wish i could give 0 stars. I work right next door therefore give this place plenty of business. Not anymore. Im done. Every time i go in its a hit or miss if ill be greeted. Sometimes i stand there 5-10 minutes before finally having to assert myself to get service. The food is mid. Today i ordered 2 food items and one drink. Got the food but no drink. Proceeded to stand there for several minutes before finally saying something as i needed to open the store soon, and they cant find it so they ask what it is and whats in it. I stand there for another 5 minutes watching them do everything but make my drink before finally walking out. Staff would rather be on their phones than help customers and it shows. Definitely not returning.
• HH

  Hailey

  Oct 15, 2025
  2.0
  it’s honestly terrible how long the wait is every time i come here. 30 minutes for a small iced coffee is ridiculous. a mobile order takes even longer.
• KD

  Keebie Clements Davis

  Oct 4, 2025
  2.0
  This was my first AND last visit here. I placed a mobile order then went to the drive-thru line for pickup. There was a 20min wait and this was the slowest drive-true experience I have ever had at a Dunkin. My food was of course cold when the person at the window handed it to me and when I pointed it out to her she asked in a frustrated tone if I wanted it reheated. I told her yes and after a mother few minute wait, I got my food which was surprisingly a larger portion that I typically receive and tasted fresh despite them reheating it. That was a plus in an otherwise very negative experience. One that I will not repeat again.
• BQ

  Barbara Quade

  Sep 7, 2025
  1.0
  Sitting in drive thru for 20 minutes and still a car in front of us.
• RB

  Rose Brashears

  Sep 1, 2025
  5.0
  I’m usually not a big fan of Dunkin recently but my husband wanted to go. We get there and there is a long line, the workers behind the counter apologize and tell us that there are only 3 workers today, that everyone else has called out. Even though they were over whelmed and understaffed they continued to stay very nice with everyone. They continued to apologize for our wait. They continued to work as a team and get things done. Our food and coffee came out really good as well. I can relate to this issues and very much appreciate the service of these employees. Great job guys!