Dunkin'

Reviews

• TF

  T.J. F

  Sep 27, 2025
  1.0
  09/25/2025 9:00am visit! Two people ahead of me but listening to the female manager complain about being busy was very unbecoming. The team working their tails off, were clearly not enjoying their shift or listening to their griping 'leader'. Ordered two sausage, egg and cheese croissants and an order of hasbrowns. The hash browns were so undercooked and saturated with oil, not one of my three pups would eat them. One croissant was cooked to perfection but the other one was so burned and blackened, that, along with the hash browns went into the trash. What a waste of $16 and my morning.
• JM

  Josh March

  Sep 19, 2025
  1.0
  This place sucks you can be the 3rd car in line and sit there for 45+ minutes almost everytime you go there.
• JF

  Jace Fowler

  Sep 16, 2025
  1.0
  This dunking sucks. From the guy with the star sticker on his face. To the miserable human that took my order sounding like their dog just died.... Asked for cram and sugar inside coffee got a awful of cream and sugar. Asked for a glazed jelly donut and a glazed donut. Got a powder jelly and a plain donut. Also waited 4 minutes to take my order in a pretty empty location.... Management upgrade and staff upgrade required here.
• LD

  Lavelle Darden

  Sep 4, 2025
  1.0
  I usually don’t go out of my way to leave reviews, but dear lord this is the East Cleveland of Dunkin’ Donuts stores. I’ve lived near this one for 5 years now and 80% of my orders have been bad experiences. Finding floaties in my drink today was the last straw. There’s a Dunkin 2 exits west of this one if you’re on i90. GO TO THAT ONE. Avoid this one unless you have 20-25 minutes to spare sitting in the drive thru only to find your order jacked up.
• CA

  C. A

  Aug 26, 2025
  1.0
  Ordered my coffee on the app and chose the drive through. The employee “Maddy” said “ it came in 22 seconds ago but pull around” poor customer service. The comment was uncalled for.