Dunkin'

Reviews

• CC

  Court

  Sep 18, 2025
  1.0
  Asked for them to remove some of the cream from my coffee and the manager refused. When I come to a COFFEE shop I pay for the size of the COFFEE I want not the amount of cream. She was very rude and refused so I got a refund. Last week I went to the Hershey location, TOTAL DIFFERENCE in service and product!
• MH

  Mander “Mandercakes” Horan

  Aug 8, 2025
  5.0
  They were very nice at helping me with my issue. She was able to help me remake my coffee and gave me a refund since they made a mistake with my coffee.
• AT

  Aida Torres

  Jul 25, 2025
  3.0
  Ask for a hazelnut colada it did not taste like it had any type of hazelnut also purchase a vanilla bean coolatta will not purchase any type of coffee coladas there again.
• JA

  Joel Amaro

  Jul 19, 2025
  5.0
  It has a baskin robbins!!!
• MK

  Merve Karakoc

  Jul 17, 2025
  1.0
  This location is not for the disabled. I stopped by here with my dad this morning before his doctor’s appointment, he just turned 60 and hasn't EVER eaten fast food or been to fast food places (very picky eater). I had a mobile order for a medium coffee and before I could tell him to stop at the speaker to inform the staff of what I was there for, he mistakenly drove past it. I worked at Wendys for quite some time so I know the struggles of being overworked, underpaid, being seen as nothing, and working in an environment where no one seems to respect you, so I can understand how a worker might think him passing the speaker is a blatant act of being rude and impatient, but my father just didn't know. After his stroke, he became deaf in his left ear, so he is hard of hearing and didn’t hear the lady welcome him and ask him what she could do for us at the speaker. When we pulled up to the window, there was more than three girls just standing around looking at us confused and I explained to them that I had a mobile order for myself. The older lady at the register refused to make eye contact with me and scolded me for going past the speaker. She said in a condescending voice, “make sure the next time you want anything from us, you need to say what it is back there.” I didn’t get the chance to apologize before they closed the window after handing me my coffee. She could’ve said it WAY nicer or worded it a different way. The younger girls were listening to the older woman speak to us that way, which is a bad influence for younger people and their work ethic. Why can't we be mature adults? Lets get over our egos! When I was a cashier at Wendy’s and a guest didn’t understand protocol I would try very hard to be kind and professional with my words. Just because someone doesn’t know or understand doesn’t make them stupid. And that's how it felt like we were being treated. Not to mention, my coffee didn't taste very good like it usually does from Paxton Street. All I'm asking for is for a little bit of kindness towards my father and I, or just in general. When I got my coffee and my dad started to drive off, he asked me what she said, and I explained to him the situation. He felt bad and I told him it wasn’t his fault for not knowing. Sorry for the miscommunication, but we don't care to be greeted with lack of respect and nastiness. Attitude like that has deterred me from this location.