Dunkin'

Reviews

• YB

  Yolanda Blair

  6 days ago
  4.0
  I have had 2 separate experiences with this location with 2 different staff members and both have shown kindness, courtesy and friendliness. Very professional the 2nd time they helped fix another DR'S undrinkably sweet caramel iced coffee... thank you for your help.
• JB

  Joane B

  Oct 12, 2025
  1.0
  Dear Dunkin Donut Team, I am writing to express my disappointment regarding an experience I had today with one of your employees, Karanda ID1043879 .She was very rude and disrespectful during my visit. In addition, the drink I received tasted like water, and it felt as though it was done intentionally. This is my regular Dunkin Donut location, and I have never had any issues before. I usually enjoy the service and quality here, which is why today’s experience was especially disappointing. I hope this matter can be looked into, as I truly value this location and would like to continue being a loyal customer.
• DM

  Donalda McCarthy

  Sep 9, 2025
  2.0
  Clean but SLOW and disorganized
• CJ

  Christopher James

  Sep 5, 2025
  5.0
  I love kris, and other members on the team, but the manager is by far the best. Knows her regulars by name, always makes sure to prioritize them, and is always so nice!!
• MA

  Mariah Abrams

  Aug 28, 2025
  1.0
  I usually don’t write reviews like this, but it’s gotten to the point where I feel I need to say something. I’ve been a regular at this location because it’s close to home, but after repeated negative experiences specifically with Liz I’ve decided I won’t be returning. It takes a lot for me to speak up, but the consistent rudeness and disrespect are unacceptable. I understand everyone has off days, but this isn’t a one-time issue. Liz is regularly dismissive, makes rude comments, rolls her eyes, and acts visibly annoyed if you ask for something as simple as napkins or a straw. That kind of energy is not how anyone wants to start their day. We all have things going on in life, but that doesn’t excuse being unkind especially in a customer-facing role. I work in hospitality myself, and there are certain basic standards of professionalism and respect that should always be upheld. I’ll gladly drive a little farther for better service. Hopefully, management takes this seriously, because this kind of behavior reflects poorly on the entire establishment