Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Akron, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.0
804 reviews
5 stars
467
4 stars
130
3 stars
76
2 stars
35
1 star
96
What are people saying?
AI-generated from customer reviews
Service Issues
Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff interactions.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, both in-store and mobile, leading to customer dissatisfaction.
Product Quality
Customers expressed mixed feelings about the quality of food and drinks, with some items being stale or poorly prepared.
Staff Behavior
Several reviews mentioned staff being unprofessional, with complaints about gossiping and lack of attention to customers.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their excellent service and the overall quality of certain drinks.
- CRCheri RiceOct 30, 20255.0I've had better frozen coffee at this location than at most Dunkin' Donuts places I've tried, except for the one in Cuyahoga Falls. The customer service is excellent, and the service is quick I'll definitely be back! Thank you!! 🫶
- CSChris SineskyOct 21, 20255.0Needed an afternoon pick me up, so I went on a Dunkin run. I ordered a large candy bar iced signature latte with a shot of expresso, and my son ordered a large strawberry dragonfruit refresher with lemonade. We ordered through the mobile app, ir was ready for pick up when we arrived, and they hit the spot! Thabks Dunkin for making wonderful drinks!
- AYAlyssa YoungOct 13, 20251.0Ordered a bacon egg and cheese croissant to go and the sandwich was cold :(
- AGArli GOct 5, 20255.0Every clean store .
- AAAnonSep 18, 20251.0Stood up the counter unacknowledged for about three minutes. What looks to be a young female manager took my order.Then, went and gossiped with another manager for another about four minutes then they had to take care of a earlier order messup. Had to flag down some random lady working DoorDash orders then she couldn't even find my order. And finally got my one coffee, about 10 minutes after walking in. It was not busy I was the only dude waiting for an order inside. Now I'm late for work because we'd rather gossip.