Customer Service
Numerous reviews highlighted consistently rude and unhelpful staff, with many customers expressing frustration over poor communication and lack of professionalism.
Food Quality
Many customers reported receiving burnt or cold food, with several instances of incorrect orders and unsatisfactory food preparation.
Management Issues
Frequent mentions of poor management practices, including understaffing and lack of oversight, leading to chaotic service and unresolved customer complaints.
Drive-Thru Experience
Customers frequently noted issues with the drive-thru service, including long wait times, lack of service, and being told to come inside instead.
Cleanliness
Several reviews pointed out unsanitary conditions within the store, including dirty surfaces and inadequate restroom facilities.