Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
210 reviews
5 stars
112
4 stars
43
3 stars
12
2 stars
10
1 star
33
What are people saying?
AI-generated from customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being described as rude, argumentative, and unhelpful.
Cleanliness
Several customers reported unsanitary conditions, including old food and improper handling of items.
Order Accuracy
Many customers experienced issues with incorrect orders and a lack of attention to detail.
Staff Friendliness
Despite negative feedback, some reviews praised the friendliness of certain staff members, indicating inconsistency in service quality.
Product Quality
Customers frequently complained about stale food and poorly made drinks, particularly coffee.
- JMJamo MontanaSep 29, 20251.0Lady at the front does not know how to make any drinks
- GBGlenn BroadfieldJul 14, 20255.0Great neighborhood stop
- GBGia ByersJun 16, 20252.0You know, when I feel like it’s time to speak up I will. So, I switched to this location because another Dunkin was changing rules by the day. The guy who works at this location started arguing with me regarding a fee for jelly. I have been coming to this location for a while. It’s not a problem with paying .25 cents. It’s the reason why. You guys need to understand people have different taste buds. Everyone does not use ketchup. A customer should be able to get at least one condiment of choice. To argue with a customer who made a CHOICE to patronize your location should have some meaning. Your defensive with customers is unacceptable. Customers listen we need to keep in mind that we can have choices in where we spend our money. Dunkin you need to get consistent with your policies and also put the cost on the menu. This staff could also use a course in customer service. I would recommend going to a different location to spend your money.