Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Queens Village, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.
Food Quality
Many reviews highlighted issues with stale or poorly prepared food items, particularly donuts.
Cleanliness
Several customers noted cleanliness issues within the store, including dirty floors and unsanitary conditions.
Staff Attitude
There were numerous complaints about staff attitudes, with many customers feeling ignored or disrespected.
Positive Aspects
Despite the negative feedback, some customers appreciated the fast service and friendly staff during their visits.
AS
Ashik Sikder
Nov 2, 2025
2.0
I Ordered 9 PS Queso Loaded Hash brown
When I pick up the food to bring at Home, Both Order was Plain Has Brown, Nothing on it.
MA
Mia Adams
Jun 6, 2025
2.0
Disappointing Experience — Won’t Be Returning
I strongly advise against ordering drinks at this location. Every time, it takes at least 15 minutes to get your order — and it’s almost always wrong. I asked for a mocha Frappuccino with oat milk and ended up with a watery latte. When I pointed it out, the staff seemed more interested in arguing than correcting the mistake.
To be fair, the food is hot and comes out quickly, but the service and attitude just aren’t worth it. If I’m paying for something, it should be made right without the back-and-forth. This was my final visit to this location.
KB
Karan Bhardwaj
May 27, 2025
1.0
The service is not good here
Closing time is 8 Pm but at 7oclock the staff says that they cant give us the latte because its cleaning time thats so rude of them