Dunkin'

Reviews

• BG

  brittany grinder

  4 days ago
  4.0
  I don’t frequent this location, but I did today about noon and there was a line of people and numerous online orders coming through. The only issue was that there was 1 young man doing it ALL. Trying to keep up with the orders, trying to get customers out satisfied, just trying his best but noticeably overwhelmed. I’d have to say management really missed the mark with staffing, but kudos to that gentleman holding it down.
• CC

  Cleora Cummings

  Sep 26, 2025
  5.0
  ⸻ I stop at Dunkin’ almost every morning (or at least every other day), and while the service is always good, one person at the Monocacy location makes it truly great — Yogesh. She’s such a bright light every time I walk in! Always smiling, always friendly, never with an attitude no matter how busy it gets. She takes her time with people, even helping if you’re struggling with the app, and somehow still manages to juggle everything when the line is out the door. One day, another Dunkin’ messed up my favorite drink. I told Yogesh honestly what happened, and without hesitation she remade it just so I could leave happy. That small act really showed me how much she cares about her customers. It’s little things like that — the patience, the kindness, the way she runs things so smoothly — that make her stand out. Honestly, Yogesh deserves recognition (and probably a manager role if you ask me). She’s definitely the A-team. This review is long overdue, but I just wanted to say thank you, Yogesh, for always starting my mornings off with kindness and a smile. 🌸
• DD

  Diego0X21

  Sep 21, 2025
  2.0
  They dont care if you get a bad order and they don't like when you buy something with rewards or stuff like that
• DM

  Daile Miller-Presley

  May 16, 2025
  5.0
  Just got coffee and donut holes they made my coffee good
• KB

  Kasie Beaver

  Jun 8, 2018
  5.0
  Caramel swirl...nothing else quite like it.