Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Albuquerque, NM for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.5
947 reviews
5 stars
398
4 stars
166
3 stars
88
2 stars
63
1 star
232
What are people saying?
AI-generated from customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Product Availability
Many reviews highlighted issues with product availability, particularly a lack of donuts and inconsistent quality.
Employee Attitude
Several customers noted that employees often appeared unhappy or unmotivated, impacting the overall customer experience.
Training Needs
There were multiple mentions of the need for better training for staff to improve service efficiency and product knowledge.
Cleanliness and Management
Customers expressed concerns about cleanliness and management issues, including mismanagement of stock and poor customer service practices.
- TJTony Jurcak2 days ago5.0I come to this location every Sunday morning. The staff is always extremely friendly and efficient. The manager does a great job and interacts very well with employees as well as customers. That’s what makes me want to come back.
- AAAna3 days ago2.0The donuts are never EVER fully frosted. This has been a -years- long issue 😵
- KAKeith AyoubOct 31, 20251.0I arrived at 6:30 and the doors were locked so I tried to go through the drive-thru. The service was ridiculously slow. I waited for 10 minutes but had to drive up over the curb and leave so I wasn't late for work
- GLGeovanna LOct 30, 20251.0Why is it so hard for this location to do a decent hot chocolate? Is it really that expensive or hard? Every single time I get one it is WATER literal WATER! Look at this picture and the difference in color of how it should be and what I got. And I know is not a Dunkin policy because I do not have these issues anywhere else but this location EVERY SINGLE TIME. Whoever manages this place, train people to DO BETTER!
- VHVivian HuertazOct 30, 20251.0Donuts were a bit hard, and the service person was new and didn't know what to do. Training is actually needed