Dunkin'

3.7
182 reviews
Dunkin': Your Go-To Breakfast

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Smithtown, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
731 Nesconset Hwy, Smithtown, NY
11787, United States

Hours

Reviews

3.7
182 reviews
5 stars
81
4 stars
38
3 stars
22
2 stars
10
1 star
31
  • DB
    Diti B
    Oct 2, 2025
    1.0
    First of all, the staff here keeps on talking to each other and they won’t care that a customer is standing for a while and they should ask what he/ she wants to order. No courtesy at all. You can stand here for an hour and still no one will bother to take your order. Other Dunkin’ Donuts locations are way better than this, it was close by and I was in a rush, so went there and came back after waiting!!
  • LA
    Laurie Ahrens
    Aug 20, 2025
    1.0
    I used to go to this Dunkin’ Donuts a couple of years ago it was very good. Went a few months ago hadn’t been there in a long time . Service was awful. I just stood at the counter no one acknowledged I was there, never said I will be with you shortly. They just care about the drive thru. Not enough people working there. Manager or owner not nice at all when he finally came over. Went back today thought maybe it would be different, It wasn’t my son was with me we just walked out. Never going back. Went to the one on Vets hwy. in Hauppauge much better, nice guy at the register who asked what can I get you, and said thank you.
  • TG
    Theresa Gerrity
    Jul 30, 2025
    2.0
    I was running early to work so i decided to stop and get a chai through the drive through. I ended up being 20 minutes late to work. I saw multiple cars escape the drive through line, but i was kind of trapped in there so I just had to be patient. By the time I finally got to the order screen it took them 5 minutes to take my order. Then I pulled up to the window to pay and it was another ten minutes waiting. During this time I watched as three to four customers tried walking into the dunkin to order at the counter, and they all were ignored and left before even being greeted. I understand staffing issues and I could see that the two employees were trying their best. I think I am a patient person but this was really testing me. Hopefully they get some more staff or something and until then, maybe just dont go to this dunkin if youre in a rush.
  • VV
    Vivek Varki
    May 23, 2025
    1.0
    Double check your order! Especially when going through drive-thru.They tend to get the order wrong or incomplete. And they don’t pick up their phone
  • SM
    Sandra Morrison
    May 11, 2025
    1.0
    Service Service Service !. Not a nice service there - After waiting for them to finish their conversation and decide to serve me without saying anything he just grabbed one of the ice creams scanned and told me the amount I have to pay grab my card charged me gave me my card and left . I ask him if I could have a bag and he gave it to me ,opened and waited for me to put the Ice cream inside the bag . .. I would give him an score of 3 for Trying 😁