Dunkin'

Reviews

• ZN

  Zach Nichols

  Oct 4, 2025
  1.0
  Ordered the $6 meal deal and had the worst experience. We were the only people in the drive thru and had to wait 10 minutes to get ICE COLD hash brown tots. The sandwich was cooked properly and even warm. 1 star for the lack of customer service and cold food when there was no one but us there
• JS

  Jose Manuel Santacruz

  Sep 27, 2025
  4.0
  Every time I go to this Dunkin I am always received with kindness and respect, but during my visit on Saturday September 27 2025 around 6 PM I came in expecting a good iced coffee. I got my coffee drank it and it didn’t taste fresh, it didn’t taste like how I always got it. My brother came in earlier than me and he told that the iced coffee didn’t taste good today and it wasn’t good he didn’t even want it. No problem with the food though. When I told the employee my brothers experience about the coffee today she told me that she made new coffee or whatever it was a white woman with brown hair and glasses, she told me they made it new this and this whatever and I was like I’ll see for myself when I taste it. It tasted disgusting it gave me a bad taste in my mouth. This woman just made the coffee with so much caramel and allot of sugar thinking that the taste well be different or something she just made it taste 10X worse. I was Dining in with no drink bad experience eating. I don’t know who is in charge to clean the filters or whatever, but it also tasted like the filters weren’t clean or they used old coffee that day or week I don’t know. The fact that this woman lied to my face is unacceptable she did not make a new batch of coffee I am not happy with this. If I tell you a problem about my brothers experience tell me the truth if the coffee is old tell me so I can have a different drink don’t just lie out of your teeth so yea do better next time alright or I’ll spend my money at Starbucks right across the street
• BS

  Beauty Stylist

  Sep 9, 2025
  1.0
  I normally stop at this Dunkin’ every morning before taking my daughter to school and order the same drink — a Strawberry Coolatta. I know exactly how it looks and tastes because it’s part of my daily routine. This morning, however, I had a very disappointing experience with the manager, Latjah. Instead of giving me the drink I ordered, she tried to hand me a completely different drink (a Refresher) and insisted it was a Strawberry Coolatta. I explained politely that I order this drink every day and knew it wasn’t correct, but instead of fixing the mistake, she argued with me for nearly two minutes, saying she makes this drink every day and trying to convince me that I was wrong. After going back and forth, I asked for a reimbursement, which she eventually gave me, but the interaction left a very negative impression. As a loyal customer who comes in daily, I was shocked at how dismissive and unprofessional the manager was. For reference, I’ve included a photo of the Strawberry Coolatta from another Dunkin’ nearby (1st St. location), which is exactly how the drink should look. Please ensure your managers are properly trained — customers should be listened to, not argued with, especially when it comes to something as simple as receiving the drink they ordered. 🙏
• GH

  Gonzalo Hernandez

  Jul 30, 2025
  5.0
  Friendly service
• BM

  Brynn Marvin

  Jul 23, 2025
  1.0
  service is really awful, they’ll have no cars and still take 20 years to even check you out