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Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Thomaston, ME for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Went inside to purchase a dozen doughnuts and after waiting in line for 10 minutes was told I have to use the kiosk to get faster service and then proceeded to take cash from the customer behind me that had half as long as I was standing there who knew being a rude customer got you service. Needless to say I never got my order. Worst customer service ever!!
EW
Erik Wallace
Jul 13, 2025
1.0
Google suggested this was a busy time but Google was wrong. No cars in lot. No customers present in store. No recognition of us as we walked in. Barely a donut in the display case. Someone did attempt to speak as we were already heading out of the foyer. Place looked clean though. That’s positive.
AT
April Turnbull
Jul 10, 2025
5.0
It's not a big section of donuts. They really need to bring back the chocolate cream donuts
JS
Julianna Spence
Jul 7, 2025
1.0
I’m not one to complain and speak up but I went to this dunkin donuts tonight and the service was awful. I ordered two hot coffees and on one of the coffees they didn’t put the lid on all the way and it spilled all over my hand and burnt it. Out of shock of the unexpected heat, I said screamed and said this is hot I’ve burnt my hand and the gentleman just stared at me. I asked him if he could grab the coffee because I could not feel my hand and he grabbed it and walked away and went to take someone else’s order at the counter not even acknowledging that the coffee burnt my hand or handing me napkins to wipe the hot coffee off my hand. He came back 3 minutes later where I could finally ask for some napkins to wipe my hand. Another woman put a lid on the coffee and I told her that I burnt my hand on the last one that I was handed and she said nothing, handed me my coffee and said to have a nice day, again not acknowledging that I severely burnt my hand. I will call tomorrow to speak to a manager and I will be contacting the owner of this location. Extremely poor service with this situation.