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Kai Urquidi (King raptor5)
5 days ago
I wanted a frappuccino AND THEY GAVE ME A CAPPUCCINO ONESTAR DEFINITELY 🤦
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Judy Brengettcy
Oct 2, 2025
I come to the drive-through every day and this is the only Dunkin’ Donuts that do not make my coffee right I don’t know what it is, but I always order a medium butter pecan iced coffee with cream and sugar. Maybe they’re not putting the sugar in there because it’s always better or the taste is off , most of the time they are not stirring the coffee up that could play part and also the Navy they’re not putting enough sugar, but they wanna charge me extra for butter pecan, but they never offer to add more sugar. It’s weird to me this is the only Dunkin’ Donuts. I have went to the one on Western and Diversey. I went to the one on Ashland and north on Ashland I go to the one on division west and this is the only Dunkin’ Donuts that cannot get it right, and also there’s girl with long hair and a straight she is very rude and she walks away from you when you’re talking I have tried to be as polite as I can, but this girl is still always rude. I’m never upset or angry when I speak with her, but she walks away when you’re talking to her and she rolls her eyes all the time she medium built with straight long hair and she has a very nasty attitude.
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Wayne Newell
Jul 3, 2025
One mixed-race family with 4 children, an older couple perhaps from India, and myself. Drive Thru was very busy. Didn't take long to receive my food, Donuts were FRESH, not hard at all. I ordered a Ham & Swiss Croissant, a Black Tea with Lemonade, 3 Donuts, a Boston Cream, a Glaze, a Chocolate Frosted, and a cup of Ice
Really disappointed with this location, my husband and I stopped for a couple of iced lattes and order sugar free vanilla and stevia. My husband has a medical condition and he cannot have sugar. When we pulled up to the window they handed us an iced tea, we told them we ordered the iced lattes, and they then handed us two iced drinks that looked pale milk colored with barely any espresso. I tried it and it tasted like sugary caramel, we asked them if this was the correct order and they insisted. We ended up throwing out the drinks and wasted our money. Do not come here if you are diabetic or have other medical conditions that could put you at risk. Very disappointed.
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Diana Avila
Jun 22, 2025
This Dunkin is one of the worsts all around the workers service and the food availability. I went a couple days ago and got two refreshers as I drink
One of them I feel a HAIR and it was a curly light brown long hair !!!! DISGUSTING . The mics they have barely ever work and they never speak up . Now I understand the food availability is not the workers fault so this one is for the managers MAKE UR supply order ahead of time always out of food items !! Several times have I not been able to purchase what I want bc of this!!!