Dunkin'

Reviews

• NN

  Noble

  Oct 5, 2025
  1.0
  I hate that when I pay for donuts they are stale and hard dough, and their always out of stock on certain ones. Like come! It's in your name when it comes to donuts and quality that should be expected!
• SB

  Sebas Blanco

  Sep 29, 2025
  3.0
  Never have donuts past 2pm it’s ridiculous. This needs to be taken up to upper management. It’s possibly the afternoon managers that would rather not bake any.
• TB

  Taleigh Barnhart

  Sep 28, 2025
  2.0
  The new person at the counter was very strange. She has a huge learning curve because on everyone’s orders she was messing up and had the guy help her - she just giggled “I’m new”. I repeated myself multiple times. She moved in some weird way and like very anime girl/reel vine type of way. I can’t describe it well. That cutesy try to flirt her way through a mistake. Hi that’s my husband- I’m standing right next too. She messed up our order and charged us wrong. She talked slower than molasses. Even for a first day- it’s pretty easy. They moved her to drive through and she immediately messed up. The food and drinks came out super slow. I mean my sandwich was cold by time I got it. They weren’t even busy. We got the order fixed but still. No music. Dirty tables. It was freezing inside.
• RR

  Roseanne Ryan

  Sep 3, 2025
  1.0
  I visited the Dunkin Donuts on Waddle Rd in Surprise AZ! I was very disappointed! This young gentleman most likely in his early twenties, had no customer service skills, and made my drink completely wrong! This is becoming an on going issue with these chains of Dunkin Donuts! Most of the time they can't make half the drinks because the blender isn't working! I'm so done, Dunkin Donuts, you just lost a customer! From now on I will go to Dutch Brothers and or Starbucks!
• AA

  Adristal

  Sep 3, 2025
  4.0
  Ordered one of the new pumpkin iced coffees. It was delicious. I used to think Starbucks pumpkin was the best but not anymore. Dunkin is killing it this year !! Ordered a bagel and asked for them to put enough cream cheese on there and the girl did that! I’ve got other places where they barely put any cream cheese on there and you get just a dry bagel. I’m really satisfied with the location. They didn’t greet me when I got there but that’s OK. My coffee tasted perfect and my bagel was delicious.