Dunkin'

3.5
446 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Rochester, NH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
64 Milton Rd, Rochester, NH
03868, United States

Hours

Reviews

3.5
446 reviews
5 stars
172
4 stars
89
3 stars
66
2 stars
34
1 star
85

What are people saying?

AI-generated from customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 20 minutes, even with few customers present.

Order Accuracy

Many reviews highlighted issues with incorrect orders, with a significant number of customers receiving the wrong items or poorly made drinks.

Staff Attitude

Feedback on staff behavior was mixed; while some customers praised friendly service, others noted unprofessionalism and a lack of urgency.

Cleanliness

Several reviews mentioned unsanitary conditions, particularly in the bathrooms and overall cleanliness of the store.

Product Availability

Customers expressed frustration over frequently being out of stock on popular items, including donuts and bagels.
  • JB
    Joe Blue
    2 days ago
    3.0
    Food great staff not ok 😕
  • HM
    H Fritz Martinez
    Sep 6, 2025
    4.0
    Ordered on the app but was told a lot of things were "out of stock" but we there in the case when I got inside. Other than that it is pretty predictable for a Dunkin
  • TE
    The Sisters Epic
    Aug 28, 2025
    1.0
    As a Dunkin employee at another Dunkin. Smells disgusting. No sense of urgency to get orders done and terrible customer service from atleast one of the employees. Snacking bacon came with hair in it and burnt food. Disgusting.
  • AB
    A fan Bernard
    Aug 23, 2025
    1.0
    Tastes like any other Dunkin’s but the wait time is atrocious the worst of any I’ve been to it took 20 minutes for me to order and get my food with two people in front of me even if there’s one person inside it does not take this long to make these fast food items it’s insane
  • SN
    Stephanie Neal
    Aug 10, 2025
    2.0
    It takes forever And a day to order and then to get the order. They have become the slowest dunks in town and I don’t understand how it could take 15 minutes to order when there’s only 3 people in line and then 10 minutes to get the order