Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Charlotte, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
593 reviews
5 stars
305
4 stars
118
3 stars
65
2 stars
29
1 star
76
What are people saying?
AI-generated from customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with staff, including reports of rudeness and unprofessional behavior from management.
Order Accuracy
Several customers reported issues with incorrect orders and poor handling of complaints, leading to dissatisfaction.
Cleanliness and Maintenance
Some reviews highlighted cleanliness and maintenance issues, particularly regarding the drive-thru area and product freshness.
Speed of Service
While many customers appreciated the fast service, others experienced long wait times and inefficiencies, especially during busy hours.
Product Quality
Customers generally enjoyed the coffee and some food items, but there were complaints about stale products and incorrect drink preparations.
- MMMike MeansOct 26, 20255.0I come here every morning I order online , in the ten mins it takes to get here my order is hit and ready. I never have any issues with my order and it’s always clean inside.
- RJRomilio JuarezAug 25, 20251.0I come to the store 6:40 PM the sign says supposed to close at seven and they close the store in front of my face without opening
- VAVanessa AquitaniaAug 20, 20251.0Came here at 6:36pm and they’re already close what is that?! The store says closes at 8pm
- ASAllen SumterMay 27, 20253.0It Would be nice to get a smile or even a good morning on a rainy day….lol who am I kidding wrong side of town!
- KJKay jayMay 21, 20251.0My vehicle fell in a hole more than once because it is directly in the drive thru; I alerted the manager Indian guy with glasses; he proceeded to argue with me and told me he only manages the inside of the building he has nothing to do with the outside perimeter even though it's damaging people's cars and he said he was fully aware of it, rude and nasty to customers and staff!