Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Wilkes Barre, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryNot available
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
370 reviews
5 stars
178
4 stars
74
3 stars
43
2 stars
18
1 star
57
What are people saying?
AI-generated from customer reviews
Order Accuracy
Many customers reported frequent mistakes with their orders, including missing items and incorrect drinks.
Staff Attitude
Numerous reviews highlighted rude and unhelpful staff, contributing to a negative customer experience.
Service Speed
Customers experienced slow service, especially during busy hours, leading to frustration.
Cleanliness
Several reviews mentioned unsanitary conditions and a dirty environment, impacting overall satisfaction.
Product Quality
While some customers enjoyed the coffee and food, others reported inconsistencies in drink preparation and food quality.
- LMLydia Mora5 days ago1.0The general manager down at the square it’s telling customers not to tip on credit card because she doesn’t get none of the tip on card and that’s very unprofessional I don’t like that because people work hard for there money
- SCSam Calle5 days ago1.0how u run out of everything and still accept mobile orders
- ELellen lein5 days ago1.0Mess up my order every time and don’t even ask questions on how I want my stuff
- LLldluuKKeAug 21, 20251.0Went in with my mom and sister because they can't help but yearn for whatever crappy sugar water drinks they sell here, the woman who took the order was very rude and unhelpful to my mother who was very confused by all the crap they put in their drinks, and the loud noise of all the machines they have running at once drowning out people talking to the point that you can't even hear yourself think doesn't help. The order was expensive for only three items although I'm not sure if the donut was even included in the order or if the lady left that out of the order thanks to the loud ambient noise because we did not receive a receipt for our order. My mother and sister were dissatisfied by their drinks anyways. Also, today is my birthday and I asked if I could receive a birthday freebie and was told no even if I downloaded the app and gave this greedy corporation my data.
- SLSteven LopezJul 29, 20251.0Today, i did mobile order for 4 5 dollar wake up wrap meals and there was only three wraps total. There was suppose to be 6,