Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Rochester, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Rude Manager. Yelling at his employees for no reason. Genuinely terrible customer service from the manager but employees were fine. Put in an order in the app that charged my card twice but no order went through either time. He claimed it was a pending charge when I showed him the charge had posted, he said it would be refunded to my card and I asked him “ If you don’t initiate the refund, how will get refunded?” Which he had no answer too. I asked if he could just make the order I already got charged for which he refused even though I showed him proof of payment on my card and my order on the app. Ended up having to pay for my order a third time and will now be disputing the charge with my discover card because apparently it’s too hard to throw some donuts in a box that was already paid for twice.
GK
GIGA KIMTUSHI
Aug 29, 2025
5.0
all bangali people were good and friendly
ME
Meghan Elizaa
Jun 22, 2025
3.0
It’s fine, it’s the slowest Dunkin I think I’ve ever been to though, usually only at Starbucks do I have to park while waiting in line but this Dunkin is the worst. If you want to get a drink in less than 10 minutes even if you order ahead, you have to go in.
RB
Rebecca Watson (Becky)
May 19, 2025
1.0
They close during the hours they are supposed to be open