Dunkin'

Reviews

• VP

  Varshi Pharm

  Sep 7, 2025
  1.0
  This Dunkin’ needs serious improvement in staff professionalism and customer service. I came in for a hot coffee, and they handed me an iced one instead. When I politely asked for it to be corrected, the employee refused and insisted I take the iced coffee because it was “already made.” Rather than acknowledging the mistake and fixing it, she became defensive. What made the situation even worse was that she began speaking negatively about me in another language—unaware that I actually understood every word. I calmly let her know that I did, in fact, understand what she was saying. The receipt clearly showed I had ordered a hot coffee, so the mistake was entirely on their end, yet I was treated as if I was the problem. Instead of escalating further, I chose to leave without my coffee. It’s unacceptable to be treated with such disrespect, especially over something so simple to fix. To make matters worse, none of the employees wear name tags, so there's no accountability. I will not be returning to this location and will be warning others to avoid it as well. There are plenty of places where you can start your day without being mistreated or disrespected.
• SS

  S S

  Aug 1, 2025
  1.0
  Donuts at this location are stale. Not edible. Wondering if they just kept their stock from yesterday and beyond. Too far for me to take it back to them to complain. Be warned about the stale donuts. I bought three different kinds and they are all stale. Very saddened as I looked forward to a soft squishy donut
• VK

  Vanessa Kirk

  Jul 22, 2025
  1.0
  They ALWAYS get the orders wrong and they are super slow. It took them 10 minutes to make one iced coffee and the customer service is disgusting and unprofessional
• JJ

  Jae Jose

  Jul 11, 2025
  4.0
  Quick bite and drink to go
• MM

  Mridul

  Jul 5, 2025
  5.0
  Very convenient to grab a bite. America does run on Dunkin.