Dunkin'

Reviews

• CM

  CoCo Morris

  1 day ago
  1.0
  I purchased 2 large caramel expresso lattes everything went smoothly, I return to the register where I asked the manager Jabrea /JarBria for a cup of water she said okay , and proceeded to help everyone but me. She made eye contact serval more times before she, she stated she need to get off the clock she then said bye to her co workers. I still was standing there without anyone servicing me. She could have simply told the next cashier what I was waiting for. I asked the gentleman at the register for some water and her name and he gave me her name and the water as I’m writing this review she came up to my table to confront me about asking her co workers for her name and when I said yes I did she restated her name rolled her eyes and stormed off she isn’t professional at all!! I don’t recommend interactions with her. The name on my order is coco my total cost was only $12.02 if you want to verify my purchase. I will be escalating this matter to corporate because coming to confront a customer is very serious and a very dangerous matter all over asking for her name when she as a manager should be leasing by example of wearing a name tag.
• AP

  Adrian Poe

  1 day ago
  5.0
  WOW! They’ve gotten so much better! I wrote a review about this location a year ago, and said that they should just close this because it was so bad. The new owner or manager is AWESOME! Super efficient, super nice - it’s a literal 180 turn around! Food is hot, super quick, drinks are great and not over-sweetened. I live in the neighborhood and work from home so I pop often and it used to be such a nightmare. Keep it up you guys, doing a great job!!!
• CB

  Christina Berezowski

  Sep 19, 2025
  5.0
  The general manager is a bright light LEADING HIS amazing hard accurate staff to a good solid day Fast paced... SENSE OF urgency absolutely. Yet ...there is not any yelling Miscommunications ...just grinding like a well oil fairly happy... Functioning staff...crew vibing as ONE Amazing...
• SM

  Shatoria Means

  Sep 13, 2025
  2.0
  My experience at this location is typically poor. I usually use the drive thru and the customer service is horrible. They rush you to order, make you back up to trick their counting device, and aren’t the friendliest. Today was even worse as my daughter found plastic/paper in her sandwich.
• AC

  alejandro cerrada

  Sep 11, 2025
  1.0
  The service at this Dunkin' was terrible. The staff treated us reluctantly, unwilling to help, and we felt discriminated against simply for not speaking English. The service was lacking in respect or kindness, which leaves a very bad experience for any customer. They should definitely train their staff better in customer service and respect for all people, regardless of their language.