Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve East Granby, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.4
328 reviews
5 stars
131
4 stars
52
3 stars
42
2 stars
20
1 star
83
What are people saying?
AI-generated from customer reviews
Service Quality
Customers frequently reported rude and unprofessional staff, with many experiences of slow service and incorrect orders.
Food Availability
Multiple reviews mentioned that the location often runs out of popular menu items, including donuts and sandwiches.
Cleanliness
Several customers noted unsanitary conditions in the store, including dirty tables and poor food handling practices.
Wait Times
Long wait times in both the drive-thru and in-store were a common complaint, with some customers waiting over 30 minutes.
Mixed Experiences
While many reviews were negative, a few customers reported positive experiences with friendly staff and good service.
- ESErick SmithNov 3, 20251.0It must be required that to work in this location, you don’t speak. They are so rude, just throwing people’s food at them. And 95% of the time, it’s the wrong order. Terrible Dunkin! The other one up the road in East Granby is so much better!
- MCMichelle ContentaOct 21, 20251.0We had a very bad experience at this Dunkin’ location. One of the staff members was extremely rude and unprofessional during our visit. Not only did she forget to give us our food, but when we finally received it, it was burnt. The overall attitude and lack of care were very disappointing. We’ve always enjoyed Dunkin’, but this visit left a really negative impression. I hope management addresses this issue so future customers don’t have to go through the same thing.
- WPWilliam PaterOct 20, 20252.0Halloween decorations are nice. Everything in the store look great. The staff should be dressed as zombies cause that’s what they act like. No emotion They don’t acknowledge you when you walk in the store They barely hand you the drink They don’t tell you your change Their entire facial expression as they don’t care in anyway. Will not return I don’t understand why franchisees don’t just fire people like this. They’re literally ruining your business.
- RHRachel HaywoodOct 18, 20251.0If I could give negative stars I would. On a Saturday morning around 11 am, line out the door, drivethru wrapped around building and 3 workers only moving slow as molasses. Didn't greet anyone, just ignored the line and only did drivethru. They were out of every flavor of donut except plain and strawberry frosted. I will never go there again. Its had a bad reputation and it has never changed. I'll go to simsbury which is much better
- JJJayOct 18, 20251.0America runs on Dunkin, but at the East Granby location it barely makes it to a slow crawl. 30+ min wait in the drive through clearly a poorly managed location. Do yourself a favor and drive to literally any other location trust me it will still be faster.