Dunkin'

Reviews

• TH

  taylor hodges

  Oct 24, 2025
  5.0
  I would give 20 stars if I could! Arthur provided me with the most excellent customer service experience I have had in months!!! And an absolutely delicious coffee. They have made my day and I cannot wait to come back for more great coffee and a wonderful atmosphere. This person deserves a raise and y'all are blessed to have them, thanks Arthur ❤️❤️❤️
• MR

  Michell Rucinski

  Oct 15, 2025
  1.0
  We walked in with no other customers at the drive thru or store. The worker was by the drive thru window, looked at us and never said a word. We waited 2 minutes with no acknowledgement!! The donut area had papers hanging off the rack! Dirty and disrespectful location…. And I have been to many! Because I had the DUNKIN’ App I had started my order using 950 of my points. WELL DUNKIN’ took off my points and I never got a drink. I have tried to contact DUNKIN’ by email and phone ( on hold for over 50 minutes)and have yet to get any response! . I never write negative reviews but this experience warranted one. I hope DUNKIN’ can finally make this right.
• CH

  Cole Hendley

  Oct 2, 2025
  1.0
  I was standing at the cashier for 5 minutes while the staff watched me and kept talking about their personal matters, completely ignoring me. Even I walked away they don’t care at all. They laughed
• AS

  Alex Schultz

  Sep 28, 2025
  1.0
  They are so slow here. So, so, so slow. There were two cars ahead of me in the drive-thru. 10 mins just to get to the window. I order, am made to pull forward, wait 6-7 past the window waiting for them to bring my donut holes and drink outside, after that passes the woman I gave my order to comes out to ask for my order again! I’ve been here 20 minutes for a coffee and 25 donut holes. Absolute HELL…
• CT

  Cathleen Thomas

  Sep 18, 2025
  1.0
  I am a DD fan. I mean a BIG DD fan, and I spend a lot of dollars on Dunkalattes, and my job pretty much for coffee PRN all day everyday. I often go to this store, but they are consistently slower and take longer to notice humans approaching than a shop counter that faces the front should take. I do NOT know what is going on with this location, but the ordering kiosk always seems broken, and to get a cashier to pay any kind of attention to you to take your order, you need a miracle, and they seem to have the same # of people working as all the others in the area. Today this DD lost my business forever. Today was the final time I go in there to simply watch people ignore me for 7-10 minutes before I am priory enough to even greet me. I never order after waiting for approx 7 minutes after walking in, and I went to the bathroom, which was super gross and had no supplies, went back out to wait for another 5 or 7 minutes. When the same man had been waiting for a breakfast wrap when I had gotten there was STILL there 15-20 mins later, I just said forget about it, I'm over this. The man who was waiting said, "well I already paid for mine!" I apologized to him out of second-hand shame and wished him the best and left, with no coffee and a promise that I would not be back to this location. Look at my profile reviews, it is SO RARE that I write a negative review, and I don't enjoy doing it now. I would just like people to know that if they're in the Tanger/International area, you should go to Starbucks, bc this place consistently sucks.