Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Whitehall, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unprofessional.
Order Accuracy
Many customers reported frequent issues with incorrect orders and a lack of willingness to correct mistakes.
Speed of Service
Some customers praised the speed of service, particularly in the drive-thru, while others experienced long wait times.
Product Quality
Several reviews mentioned dissatisfaction with the quality of food and drinks, including burnt coffee and stale items.
Management Issues
Multiple complaints were directed at management for their confrontational attitudes and failure to address customer concerns.
AA
Anthony
Nov 2, 2025
1.0
Calling it crap would be disrespectful to crap
SH
Stacy Hinkle
Oct 25, 2025
1.0
I had to re order my drink at the window, and then wasn't made right. If we are spending all this money on a drink, it should be made right. Such a turn off
LL
Linda Leith
Oct 23, 2025
2.0
This is the second time I was disappointed.The coffee tasted burnt.For the price l want fresh coffee not something that sat around all day.This customer is no longer a customer!!
KK
Keller Kontir
Oct 19, 2025
5.0
Hands down the fastest Dunkin I’ve ever been to! No other cars in the drive thru and by the time we got from the speaker to the window our 2 coffees, breakfast sandwich and hash browns were already done. Also definitely the best coffee I’ve ever had (and I had a complicated order lol)!