Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Arlington Heights, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
387 reviews
5 stars
190
4 stars
73
3 stars
40
2 stars
21
1 star
63
What are people saying?
AI-generated from customer reviews
Service Issues
Many customers reported poor service, including incorrect orders, unresponsive staff, and rude interactions.
Food Quality
Several reviews mentioned consistently burnt food and incorrect or unsatisfactory food items.
Coffee Consistency
While some customers praised the coffee, others complained about bad taste and inconsistency in quality.
Cleanliness Concerns
Multiple reviews highlighted cleanliness issues, including unsanitary conditions and unkempt areas.
Positive Staff Interactions
Despite the negative feedback, some customers noted friendly and helpful staff, especially in drive-thru experiences.
- AAAbeer Abu-GhalyounOct 29, 20253.0Staff is nice, but I've ordered my avocado toast and two were un toasted. Looks like they try to save time by telling you wait in the tight parking lot in mornings. 🤷🏽♀️
- AGAndrew GamingJun 19, 20252.0Ordered a medium milkshake and was given a 3/4 full cup after I asked to fill it more they just diluted it, I also got an ice-cream cone with two scoops and which both scoops were half and barely filled the cone.
- JRjames rojewskiJun 13, 20251.0Had not fresh coffee there! Complained to Mgr!She refused to replace Coffee!Go to Starbucks for better coffee!Always take care of customer!
- JLJessica LoechlMay 28, 20255.0They always make the latte perfectly.
- NLName LastMay 16, 20251.0Does this look like no cheese