Dunkin'

3.7
169 reviews
Dunkin': Your Go-To Breakfast

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1713 W. Polk St, Chicago, IL
60612, United States

Hours

Reviews

3.7
169 reviews
5 stars
79
4 stars
27
3 stars
18
2 stars
15
1 star
30
  • JP
    James Pressley-Williams
    Oct 8, 2025
    1.0
    This was my worst Dunkin’ experience ever. I preordered for 7:45 AM, and my food and drink wasn’t ready until almost 7:55 AM. They spilled my latte and remade my drink in the same cup, with coffee running down its side. They let my latte sit on the machine so long, while making others’ cold drinks, that the latte got cold. It also wasn’t very good - the ratio of milk to espresso was too milky. I had to ask thrice for the donut I ordered.
  • AG
    Ava Grandberry
    Oct 7, 2025
    1.0
    Placed a mobile pick up order and no one was in the building for more than 30 minutes.
  • NM
    Nunez Mario
    Aug 28, 2025
    1.0
    Leaving the review because I don’t think I will go again. This whole week it has been cash only! And the employees are happy it is, theres no line i guess now that everyone uses card or app. So what’s the point of the dunkin app? Makes no sense! If I could give it zero stars, I would!!
  • LG
    Lisetth Garcia
    Aug 1, 2025
    1.0
    Keeping in mind I'm a regular customer, I had the worst experience ever today with the manager, she is so rude with the worst attitude instead of fixing the issue she made me pay for the order again stating "your online order is wrong, and I cant fix it because I already made the coffee" "if you want your food come around and pay for it". worst Dunkin in the area, save your money and go somewhere else.
  • JI
    John Henry New, Jr. III
    Jun 22, 2025
    5.0
    The staff is very nice and they are very professional