MM
Michy Meech
Jun 30, 2025
First and foremost good morning! What a great way to start mine because not only do I run on Dinkin I run my best with greatest Dunkin customer service. Here at 1710 Eastern Pkway has just that. I INSTANTLY got greeted by Kanapathipil with such a genuine friendly smile. He then proceeded to take my order and listened and fulfilled. I ordered a sausage egg and cheese on a croissant with my cheese melted (delivered), a sweet black pepper snackin bacon, not too toasty (delivered), 10 munchkins, 5 glazed chocolate and 5 glazed blueberry, can’t mess that up and a medium iced caramel macchiato with caramel drizzle on the bottom of the cup then topped with whip cream and a little more caramel drizzle and yet again, HE DELIVERED!!!! Everything wa great. I then wanted jelly for my sandwich, yeah, it’s been a thing I’ve done since high school, it’s actually tasty and I forgot you have to pay for those now until the girl that was making the food and looked at me like umm I can’t do that then turned to Kanapathipil who I then figured was either the manager or shift supervisor and told him and he instantly with a head nod of assurance saying give it to her, no ifs, ands or buts, no sorry it’s an extra charge for that, none of that. She handed the jelly to me. He then came back and asked me if I needed a plastic knife, I would have eventually realized I needed one but I said oh yes, very kind, such GREAT CUSTOMER SERVICE!!!! Not to mention that in the hour I’ve been sitting in here enjoying my food and writing this review and sipping my coffee there have been about 10 guest that came in greeting him as regulars, like they look forward to seeing him and him then. Just so pleasant. Ohhhhh, and he gave a dog a doggy cup of whip cream. GO KANAPATHIPIL!!!!!! Keep up the amazing work!!!!! I will be back for sure. I will now become a regular when in the area. Thank you for being so pleasant and for making my coffee PERFECT!!!!!