Dunkin'

Reviews

• SJ

  Shelby Jones

  Sep 14, 2025
  1.0
  I came to Great wolf lodge Friday September 12th to 13th. I love Dunkin donuts I order at least once a week in my local town. When I walked down to the Dunkin, I noticed you couldn't order in person. I asked the lady at the desk if I could order in person bc I knew they wouldn't have my coffee order on the kiosk. She told me no and that I had to use the kiosk to order the coffee I wanted. I told the woman I didn't know what was in a medium iced Carmel latte and she just stared at me and didn't say anything. I finally had to tell her to please come help me because I don't know how to order a Carmel iced latte. She recuntatly came over and tried to help but she had such a bad attitude. I told her three times I just wanted a medium iced Carmel latte. I told her I didn't know what was in those drinks because I have never asked. She told me what to order and I waited for my drink. They called my name and I tried the drink, it was nothing like my normal drink order. I let the woman at the desk know and she said that's how I ordered it. She was rude, not pleasant and no customer service. I will be calling corporate on Monday to complain about this employee. She needs to find a job in another field bc clearly customer service isn't right for her.
• ZB

  Zach Bee

  Aug 27, 2025
  1.0
  I don’t really like the idea of this place is inside Great wolf Lodge and they make you use the computer to order the food and no one will help you with ordering at the register it’s stupidly people are stupidly here and rude not coming back to this one
• EL

  Erik L

  Aug 18, 2025
  1.0
  Overpriced and average. $5.50 for a lukewarm extra large coffee ... You also have to enter a name and phone number on the kiosk to pay, why?
• EK

  El Kabong

  May 14, 2025
  1.0
  Overpriced, indifferent staff. Go elsewhere.
• JC

  James Catanach

  Feb 11, 2018
  1.0
  Three times of trying to get my drink right and still wrong. And drink isn't even full Just gave up.