Dunkin'

Reviews

• __

  _nbpictures

  Oct 10, 2025
  5.0
  Good option for a quick breakfast
• SM

  Sarah Morath-lent

  Sep 19, 2025
  1.0
  A piece of the wall fell off while we were standing in the lobby. And I tried to order at the front, the lady looked at me and walk away. They messed up my order and got an attitude with me when I told them. Customer service was just all around awful.
• LM

  Liam McDermott

  Sep 7, 2025
  1.0
  I waited in the drive thru line and when I got to the speaker and placed my order. I was then rudely interrupted and told that they were “too busy” to make any food. This has happened on multiple occasions and needs to be addressed UPDATE: They did it to me once again today. I have talked to numerous of my friends who have worked at Dunkin before who told me that if I did what this location is doing here they would be fired. I have had enough and will be calling corporate first thing Monday morning
• CZ

  Chris Zarzycki

  Aug 31, 2025
  2.0
  Giant pothole pulling out onto West Green - my car bottomed out - be careful!
• LB

  Lyndia B.

  Aug 25, 2025
  1.0
  My recent visit to this Dunkin was incredibly disappointing. From the moment I walked in, the entire experience felt completely impersonal. With orders being taken exclusively through mobile apps or kiosks, there was no human interaction whatsoever, making me feel unimportant and unwanted. ​DUnkin's customer service felt impersonal, with long wait times and generic automated responses that made customers feel like just another number. It's clear that the focus is on automation rather than on the customer. ​To make matters worse, the coffee I ordered was old and burnt. It’s a shame when the product is just as disappointing as the service. This was a very impersonal visit, and I won't be returning.