Dunkin'

3.2
224 reviews
Dunkin': Your Go-To Breakfast

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Oswego, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2420 Route 34, Oswego, IL
60543, United States

Hours

Reviews

3.2
224 reviews
5 stars
79
4 stars
35
3 stars
28
2 stars
11
1 star
71
  • WV
    wendy velazquez
    Oct 10, 2025
    1.0
    Disappointed with their service I told them a couple of times how I wanted the coffee and they still gave me the wrong coffee
  • OR
    Olivia Rocha
    Oct 3, 2025
    1.0
    Okay I usually have a great experience here but today 11:22am the guy at the window had to have been drunk or needed some sleep. Whew.
  • W
    !Melise Williams
    Sep 14, 2025
    1.0
    I walk to work so this is close I have never been greeted by anyone u stand waiting to order for at least 4 minutes while 5 people walk past you watch out if they are mopping they don’t say excuse me will mop your feet front or behind way too much ice in my refresher if you ask for light ice they look at you like ya crazy I took a video of the lady just mopping my man feet but didn’t want to upload her face they are all rude morning and late afternoon shift if you think you to good to work here don’t be here it’s that simple your customer service is horrible they need to hire different people ones who want to be there
  • NG
    Nick Giesen
    Aug 27, 2025
    1.0
    No one greeted me when I entered and waited by the register for about 3min, and I was first in line. Someone mopping the floor mopped too close and kept hitting my shoes. Order was incorrect, and drive through orders had one or two incorrect, where one employee was chastising another. Maybe I came on a bad day, but I'm not coming again to find out.
  • AW
    Alyssa White
    Aug 17, 2025
    1.0
    If I could give them a zero for their customer service, believe me I would. We will NEVER be back to this location. The two guys working yesterday afternoon (8/16/25) were snobby and ignorant. My boyfriend tried to order a large iced sweet tea with liquid sugar. When we pulled up to the drive thru window, they tried to hand him a large iced GREEN sweet tea. Nobody said anything about green tea. That’s not even the problem we have with them there. When we told them that it wasn’t supposed to be green tea, they replied with attitude saying, “That’s how the sweet tea comes.” I’m sorry, no it doesn’t. You guys are a franchise and all do the same thing with drinks and food. I’m a Dunkie Junkie in the first place, don’t tell me the “norm” for the sweet teas. They sat there and both of them argued with us continuously. Arrogant, ignorant and downright rude. These guys should be shut down (seeing the amount of 1 star reviews they’ve received, or they should do a “clean-up” of their staff itself).