Dunkin'

4.0
693 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Bel Air, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
18A Bel Air South Parkway, Bel Air, MD
21015, United States

Hours

Reviews

4.0
693 reviews
5 stars
378
4 stars
144
3 stars
57
2 stars
32
1 star
82

What are people saying?

AI-generated from customer reviews

Service Issues

Customers frequently reported slow service, especially in the drive-thru, with long wait times and incorrect orders.

Staff Friendliness

Many reviews highlighted friendly and accommodating staff, although some noted inconsistency in service quality.

Product Quality

There were mixed reviews on product quality, with some customers enjoying fresh items while others received stale or incorrect orders.

Cleanliness

The location was often described as clean, contributing positively to the overall experience.

Mobile Order Problems

Several customers experienced issues with mobile orders being mixed up or not ready upon arrival.
  • ZK
    zachary Koslowsky
    Nov 4, 2025
    1.0
    Sooooooooo slowwwwwwww
  • AK
    Andrea King
    Oct 28, 2025
    4.0
    Is becoming one of my favorite go to places
  • NH
    NICOLE H
    Oct 19, 2025
    1.0
    So tonight I ordered on my mobile app I got my coffee and drove away and noticed that it wasn't right so I took it back and they didn't make it right the second time they give me some frappe crap like I don't understand I've never had any problems from this place before but they weren't even told exactly what I got and they made it wrong again I cannot believe this this is two times and they got $5.87 from me for free tonight
  • KM
    Kelsi Macko
    Sep 18, 2025
    1.0
    They keep answering and hanging up the phone. I call and call but they don’t want to answer the phone.
  • RS
    Richard Sinclair
    Sep 16, 2025
    5.0
    Great place for coffee or a quick lunch. Good food, great coffee, nice staff. A definite "best buy!"