Dunkin'

3.8
561 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Tannersville, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1000 Premium Outlets Dr, Tannersville, PA
18372, United States

Hours

Reviews

3.8
561 reviews
5 stars
252
4 stars
119
3 stars
81
2 stars
22
1 star
87

What are people saying?

AI-generated from customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, leading to uncomfortable experiences for customers.

Service Speed

Many customers reported long wait times and slow service, even during less busy hours, which negatively impacted their overall experience.

Cleanliness

Several reviews mentioned that the store was dirty and in need of maintenance, with food scraps and clutter present.

Order Accuracy

A significant number of customers experienced issues with incorrect orders, including missing items and poorly made drinks.

Food Quality

While some customers enjoyed the food and drinks, there were complaints about items being old, overcooked, or not meeting expectations.
  • BO
    BOURGOIN OLIVIER
    Nov 6, 2025
    5.0
    Comme d habitude toujours bon
  • JW
    Jonathan (Flavor Wanderer)
    Oct 19, 2025
    4.0
    I ordered the Sausage Egg and Cheese wake up wrap with a strawberry dragon fruit refresher. My experience was average but I can tell the staff is getting overwhelmed especially being yelled at by a Karen in front of me in line for stepping away from the register to help restock the drink fridge. Overall, it was good. My food came our correctly and drink taste great 👍
  • AC
    Alison Crespo
    Oct 12, 2025
    1.0
    Melquan made us feel uncomfortable and unwelcome as soon as we walked into the store. It was very disappointing. We had to ask if the store was even open since most of the racks were empty, and when we asked out of curiosity if there were any donuts in the back, he responded with sarcastic comments that made my cousins and me feel awkward. Overall, the experience felt worse in person than it sounds here. Customer service should never make people feel uncomfortable.
  • MC
    Miguel Cepeda
    Sep 7, 2025
    1.0
    I'm really sorry but this place needs some major attention, DON'T BOTHER coming in. Their cooking equipmentand facility could use some major cleaning and overall maintenance. There were food scraps all over the ovens and on the floor. The staff was also taking their sweet time with orders. You could tell they were all very young part timers like most locations are on weekends. My food was also overcooked and slightly burned. The person in front of me had gone back in for the very same reason. A corporate intervention wouldn't hurt.
  • TN
    Tristian Novack
    Aug 31, 2025
    5.0
    I'm a doordasher. While this store is often very busy, the employees tend to take the time to keep me updated on the order, which is all that I ask if it's taking a minute. Polite and informative, and they asked clarifying questions to make sure we were all on the same page.