Customer Service
Feedback indicates inconsistent and often poor customer service, especially during night shifts, with reports of rudeness and lack of attentiveness from staff.
Product Availability
Customers frequently reported that the location is often out of popular items, including drinks and food, leading to dissatisfaction.
Order Accuracy
There are numerous complaints about incorrect orders and missing items, suggesting a lack of attention to detail in fulfilling customer requests.
Quality Issues
Several reviews mention issues with food quality, including stale items and poorly prepared drinks, contributing to a negative dining experience.
Positive Experiences
Despite the negative feedback, some customers praised the friendly service and good coffee, indicating that experiences can vary significantly.