Dunkin'

3.5
502 reviews
Dunkin': Your Go-To Breakfast

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Phoenix, AZ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4923 E Chandler Blvd, Phoenix, AZ
85048, United States

Hours

Reviews

3.5
502 reviews
5 stars
213
4 stars
83
3 stars
48
2 stars
36
1 star
122
  • AR
    Angel ross
    Sep 26, 2025
    1.0
    I waited in line for 10 Min. They literally took my order no issue ever but then i get there they make all of my things and then stand there and talk and no one’s helping me. Then they give me my food and it takes them an extra 5 min just to hand me a coffee that takes 2 Min to make. Idc about waiting but when i can clearly see you guys looking at me and purposely ignoring me it’s a problem.
  • SS
    Storm Shadow
    Sep 3, 2025
    4.0
    Dunkin' / Baskin Robbins always delivers when it comes to ice cream, and this location is no exception. They have a wide variety of flavors to choose from, and everything tastes fresh and delicious. The shop is clean, cozy, and in a convenient location, which makes stopping by easy. Customer service is decent—nothing over the top, but friendly enough to get you what you need without issue. Overall, a solid place to enjoy some great ice cream. Definitely worth a visit if you’re in the area!
  • RH
    Rose H
    Aug 24, 2025
    1.0
    I made the mistake of visiting this Dunkin’ Donuts location due to its convenience, both today and yesterday — and unfortunately, both visits were disappointing. Each time, my order was incorrect: both drinks and both food items were not what I asked for. On top of that, the staff was noticeably unfriendly and unprofessional. When you try point out the mistakes, no one seemed equipped to handle the situation — responses are awkward, monotone, and dismissive. It’s frustrating to pay for a service that consistently misses the mark. Dunkin’ really needs to raise its customer service standards. Experiences like this make it hard to justify coming back.
  • AS
    Aynur Sezen
    Aug 17, 2025
    1.0
    I saw the worker has no plastic cover over his head and his hair is really long so I grabbed food from there and I found a big piece of hair in my food. Please wear something over your head.
  • JS
    Jose Sforsupport
    Jul 29, 2025
    5.0
    This place has gotten SUPER BUSY in the last year but the staff keeps up and moves those lines along. Keep up the good work, it's not easy but you make it happen! Thank you for what you do Dunkin Staff.