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Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Paramus, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Usually, I love going to this Dunkin. They always make my drinks really good but today I went and it was a lady named Bhavana. I asked to make a Sabrina dream refresher, but with the mango flavor, but that she handed me a different drink that wasn’t what I wanted. I politely told her that this wasn’t the right drink and I showed her a photo on the Dunkin app of what it looks like and then she proceeded to get mad. She said that it was supposed to be made like that but then when I said it’s not, she angrily took it back and then she was asking me how to make it and exactly what I want in it. I told her that it’s exactly what it’s like on the menu because it is a menu item. She then proceeded to show me the ingredients that she had and said “do you want me to put this in” but it’s not like i would know exactly which ingredients. when she gave the drink, it was fine, but it was barely mixed and she had a bad attitude the whole time overall, I like the store in general but today it was not a good experience with her, but the new drink she made was good.
CA
Cute Paws Atelier
Jul 30, 2025
1.0
We visited this Dunkin’ location on (08/30) around 5pm and unfortunately our experience was quite unpleasant. The team member who took and handed us our order—the older gentlemen—came across as rude and dismissive.
Having worked in customer-facing roles myself, I know how much impact friendliness and tone can have. If these individuals could engage customers more respectfully even in brief interactions it would go a long way.
I hope management considers additional training or adjustments. Dunkin’ has long been a favorite of mine, and I’d genuinely appreciate seeing this location match that standard going forward.
DD
Dirk D
Jul 25, 2025
3.0
Very busy locations.Firstly, in the morning, made my coffee.OK, not the best I've ever had from a Dunkin, but was decent enough to drink.Of course.Service was good, pretty prompt.Just very busy takes a long time