Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve West Berlin, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
200 reviews
5 stars
103
4 stars
33
3 stars
24
2 stars
5
1 star
35
What are people saying?
AI-generated from customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, with several customers expressing dissatisfaction with their interactions.
Product Quality
Mixed feedback on product quality, with some customers praising the coffee and donuts while others reported issues like incorrect orders and food quality.
Cleanliness
Several customers noted cleanliness issues, particularly in the drive-thru area and bathrooms, indicating a need for better maintenance.
Operational Hours
Customers frequently complained about the store closing early and unavailability of menu items, leading to frustration.
Speed of Service
While some reviews praised quick service, others reported long wait times and slow order processing, particularly during busy hours.
- EEEllieOct 15, 20251.0Today was the second time I've came here a full hour before closing and the young kid working there's claims his frozen drink machines "are down tonight". The truth is he cleaned them way too early and doesn't feel like cleaning them again. Kid needs a new job. Kid, try McDonald's. I've heard that they do the same thing with their ice cream machines, you'd fit in great.
- ZCZoey CassandraSep 21, 20255.0Quick and delicious!
- JCJosé CastroAug 22, 20255.0The place is clean and the staff are super nice!
- SQSamir QureshiJun 15, 20255.0This store is well managed. Good drive thru time, very well made coffee and food. You can tell they care for their store and guests.
- JMJacqueline MercurioFeb 18, 20251.0SUPER rude employee who claims to be manager. When I had inquired about the availablity of a certain donut, he rudely replied, "I already told you yesterday we no longer have that donut." First, while he may have told me this, that is no reason for his rude and angry response at the drive thru. Second, because I suffer from "chemo brain" I may suffer from occasional memory lapse. But I will never suffer his rude insults again. I will NEVER go back there.