Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Chicago, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutNot available
- Credit cardAvailable
Location
Hours
Reviews
4.0
279 reviews
5 stars
148
4 stars
61
3 stars
27
2 stars
10
1 star
33
What are people saying?
AI-generated from customer reviews
Staff Performance
Customer feedback highlights a mix of excellent and poor service, with some staff being praised for friendliness and efficiency, while others were noted for rudeness and lack of engagement.
Cleanliness Issues
Several reviews mention concerns about cleanliness, including unpleasant odors and unsanitary conditions, indicating a need for better hygiene practices.
Order Accuracy
There are multiple reports of incorrect orders and issues with food preparation, suggesting inconsistencies in order accuracy and staff training.
Convenience and Speed
Many customers appreciate the quick service and convenience of the location, especially for takeout orders, although some noted long wait times during busy periods.
Product Quality
While some customers enjoy the food and drinks, there are complaints about stale items and food safety concerns, indicating variability in product quality.
- MSMorgan Sidner3 days ago5.0Staff and service are the best! My go to every morning
- PEPaul EAug 27, 20251.0Omg i've been coming to this store for 20 years And they have a new management that is lazy that wants to stand at register take the orders and ring up and not make any order. There was a Hispanic manager before that work with his employees and not just stand at the register. If they don't change the manager at this store, they’re gonna lose business because she doesn't know how to smile and be polite. Evening's employees are wonderful specially the girls that are there in the evening. You need more employees like that.
- SSSamanthaJun 29, 20255.0Very grateful to have this Dunkin location in the neighborhood! I am a big fan of the Dunkin app and it’s very easy and convenient to place orders for pickup and the staff always makes the orders quickly. I am a big fan of the iced americanos but also the avocado toast is delicious as well. They also have ice cream (baskin robbins) as part of the location, which is a nice treat!
- MPMikliz PakrunMay 25, 20251.0Please do drug tests for your cashiers
- DHDigital HopeMay 22, 20255.0Sinny is the best! She's so friendly and really helpful about suggesting flavors that I will love. She was doing a great job multitasking all by herself with several customers. I really enjoy going in there frequently because of her and the other associates.