Dunkin'

Reviews

• SO

  Shannon Offor

  Aug 9, 2024
  1.0
  I am From Georgia and I was Visiting my dad in NJ. I wanted Some Dunkin’ Donuts so my dad told me there was one in the Shop rite so I went There with my sister and we ordered several items. I ordered a medium sweet tea and shortly after I accidentally dropped my sweet tea on the floor everywhere before I could Even take a sip. The employees saw my drink spill but did not offer to make me a new one so I asked one of the employees if I could Get a new sweet tea made and she didn’t say anything nor did she make me a new drink so I asked Another employee if I could Get another drink and she said “that’s your fault not my fault” “you spilled it, not me” implying that It was my fault that my drink spilled. She kept going back and forth with me for a few mins telling me it was my fault before saying that “this time I’ll get the drink”.unfortunately I did Not get her name but she was extremely rude and provided very poor customer service. I also Ordered a grillled cheese and it was not even completely toasted on both sides. I was Completely dissatisfied with this Dunkin’ Donuts location. If I was back home in Georgia they would have given me a new drink immediately. Don’t come here guys. Terrible experience. I will Not be returning.
• MM

  Mercedes

  Aug 28, 2022
  4.0
  Yummy breakfast sandwiches and sweet donuts . Friendly and quiet place to enjoy your food on the spot. Clean and no so crowded.
• MS

  Michael Salmon

  Jun 6, 2022
  5.0
  My favorite Dunkin’ spot by far. There is a young man who usually takes the orders, he’s got the best customer service skills. Super nice guy, sorry I didn’t catch his name. Also my orders are full filled quickly and accurately, testament to the rest of the team being great too! Hope someone there sees this, you guys do make a difference to your customers even if you may not know it. Your vibe and attitude alone can set the tone for your customers day.