Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Jonesborough, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.1
773 reviews
5 stars
422
4 stars
156
3 stars
89
2 stars
26
1 star
80
What are people saying?
AI-generated from customer reviews
Service Speed
Many customers reported consistently slow service, particularly in the drive-thru and during busy hours.
Staff Attitude
Feedback on staff behavior was mixed; while some praised friendly service, others noted rudeness and lack of professionalism.
Food Quality
Several reviews mentioned issues with food quality, including stale donuts and incorrect orders, leading to customer dissatisfaction.
Cleanliness
There were concerns about cleanliness, particularly regarding the dining area and pest issues, which affected the overall dining experience.
Customer Loyalty
Despite the issues, some customers expressed loyalty due to positive experiences with specific staff members and the convenience of the location.
- SSSteven SalazarOct 24, 20251.0So slow always. As. General manager of their QSRs this place is ridiculous. The hours of operation signs mean nothing half the time the lobby is closed the other time it’s open their drive-thru is always consistently wrapped around the building because for some reason, they don’t know how to efficiently work as a team when all they are doing coffees and popping stuff in the microwave cause it’s not making anything.
- JMJerry MorrellOct 18, 20255.0I only go to this dunkin' p
- DYD YOct 13, 20255.0Staff was pleasant
- KBKatelyn BannerOct 4, 20251.0They short you money. So watch out . Make sure you count your money. I was in a rush I didnt until I got in the car and left. I called and the first girl was so rude to me which being unfriendly and rude is how they seem to operate on a regular basis. I go here bc it is convenient on my way to work but after this I am done . Just thought other people should know and make sure if you pay with cash count it right there
- JPJohnny PriceSep 29, 20255.0Great place to get breakfast not only donuts