Service Quality
Mixed feedback on service quality, with some employees praised for friendliness while others received complaints for rudeness and poor attitude.
Food Quality
Concerns raised about food preparation, including undercooked items and incorrect orders, leading to dissatisfaction among customers.
Cleanliness
Reports of unsanitary practices, such as not changing gloves and using dirty utensils, which negatively impacted customer experiences.
Consistency
Inconsistency in service and product availability, with customers noting that the location is often out of items or has varying service quality depending on the time of day.
Overall Experience
While some customers enjoy their visits and appreciate the staff, others express frustration with repeated issues, leading to a divided overall experience.