This was, without a doubt, the most appalling and utterly uncomfortable experience I've ever had at a business, and it was all thanks to the manager, Yash. My stomach still turns thinking about it. I was absolutely aghast to witness Yash tear into an employee – not a quiet word, not a private conversation, but a full-blown, public dressing-down that left me, and I'm sure every other customer watching, squirming in our seats.
It was more than just unprofessional; it was cruel. The sheer humiliation etched on that poor employee's face was heartbreaking. You could feel the tension in the air, the collective embarrassment of everyone forced to witness such a demeaning spectacle. How can a manager, a leader, think this is an acceptable way to treat another human being, let alone in front of paying customers? It speaks volumes about the lack of respect and basic human decency at this establishment.
I left there feeling genuinely upset and disturbed, and I can tell you now, I will never step foot in that place again. And honestly, if this is how Yash manages, I'd strongly urge anyone considering visiting to think twice. No one deserves to be subjected to that kind of public shaming, and no customer should have to witness it.