Dunkin'

Reviews

• DC

  Debra Colbert

  Oct 7, 2025
  5.0
  Drive thru moves fast, staff works as a team and make transactions go smoothly.
• 0B

  0livia Brantley

  Sep 24, 2025
  5.0
  Great Way to start my Day...
• ML

  Marianne Lebron

  Aug 6, 2025
  1.0
  I had a very disappointing experience at this Dunkin’ location. I ordered a hot coffee with cold foam, something I get regularly at other locations with no issue—even with the $0.50 upcharge. However, the manager told me it was “against protocol” to add cold foam to hot coffee. When I asked where that policy was written, I got no clear answer. To make things worse, instead of just giving me what I asked for (and was willing to pay for), the manager chose to refund me nearly $3 for my coffee. It felt more like she didn’t want to be wrong than actually trying to help a paying customer. What really upset me is that one of the other employees was about to prepare my order correctly, but the manager intervened and shut it down. On top of that, after I left and got across the bridge, I realized that my food order was also made incorrectly. Out of all the Dunkin’ locations I’ve visited, this is the only one where I’ve had this issue. It seems like common courtesy and customer service are lacking here. The only reason this gets 1 star is because 0 stars isn’t an option.
• SW

  Shakene Williams

  Jul 17, 2025
  1.0
  I had to throw it away, it was terrible
• DP

  Davíd García Peña

  Jul 16, 2025
  5.0
  Always fast thank you all employees make possible good service