Customer Service
Numerous reviews highlighted extremely poor customer service, with reports of rude and unprofessional staff, long wait times, and incorrect orders.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items and wrong drinks, leading to frustration and dissatisfaction.
Cleanliness and Maintenance
Several reviews mentioned unsanitary conditions and a lack of cleanliness in the store, contributing to a negative experience.
Product Availability
Customers frequently noted that the location often runs out of popular items, particularly donuts and certain drinks, especially during peak hours.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their friendliness and efficiency, as well as the quality of certain food and drink items.