Dunkin'

3.5
361 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Clementon, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1277 Blackwood Clementon Rd, Clementon, NJ
08021, United States

Hours

Reviews

3.5
361 reviews
5 stars
154
4 stars
58
3 stars
48
2 stars
23
1 star
78

What are people saying?

AI-generated from customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, including stale items, incorrect orders, and unsanitary practices.

Cleanliness

Some customers noted cleanliness issues, particularly regarding food handling and the overall environment.

Inconsistency

The performance of this location appears inconsistent, with some customers having good experiences while others faced significant problems.

Customer Experience

Several reviews mentioned a lack of care from staff and a dismissive attitude towards customer concerns.
  • CR
    Carmen Rodriguez
    1 day ago
    3.0
    The inside could use a good scrubbing down and cleaning, Otherwise the staff are always nice and polite.
  • SG
    shavez Graves
    4 days ago
    1.0
    The food at the Dunkin’ Donuts is serviceable that is when you can get it the workers are very unresponsive and will get your order wrong often I sit in there often to do schoolwork and they almost always mess up my pick up order and you will hear a lot of customers come in saying that their order is also wrong and they were in the drive-thru so I know it’s not just me ordering something complicated. They just suck.
  • MF
    Maureen Flynn
    Oct 25, 2025
    3.0
    The place smells like chemicals, when you walk into Dunkin Donuts it should smell like fresh brewed coffee not like chemicals...
  • MJ
    Michon Jenkins
    Sep 28, 2025
    1.0
    I moved to this area about three years ago and was genuinely excited to have a Dunkin’ Donuts so close to home. In the beginning, everything was great—friendly service, consistent coffee, and a clean environment. Unfortunately, things took a turn after the ownership changed. Since then, the quality has noticeably declined. Some days my coffee tastes watery, and on multiple occasions, the lids weren’t secured properly. One time, my coffee spilled all over my car because the lid wasn’t on correctly. When I returned to let them know, instead of an apology, I was charged for a replacement and told it was “just the new lids.” That response was incredibly frustrating. Another time, a young man at the drive-thru handled cash and then placed his dirty hands directly on my coffee lid. When I pointed out how unsanitary that was, he dismissed my concern by saying, “You ordered a straw anyway,” and told me not to come back if I didn’t like it. That level of disrespect was shocking. To top it off, I was told by someone who used to work there that they mix unsold donuts from the previous day with fresh ones. If that’s true, it’s extremely disappointing and raises serious concerns about food quality. I really wanted to support this location, but the lack of care, poor hygiene, and dismissive attitude have made it hard to continue. I hope the management takes these issues seriously and makes improvements.
  • CT
    Carol Taylor
    Sep 15, 2025
    1.0
    If you've gotten food/drinks and it was correct and good, wonderful, mine was far from it. Iced coffee does not sound like hot coffee...I say iced she'd repeat back hot coffee. Annoying and frustrating. 2 croissant sandwiches...they must have went behind the dumpster and found 2 croissant from 6 months ago and warmed them up 3 times... super hard, dry, slightly burnt. This is my first and last time at this site. One and done.