Dunkin'

Reviews

• KP

  Kyle Parks

  Oct 31, 2025
  5.0
  Five stars for quality! The service was a bit slower than the fast pace I'm used to back in the Northeast, but I quickly realized why: they dedicate the extra time to ensure the food is top quality. Seriously, they made me the best breakfast sandwich I've ever gotten from a Dunkin' because they took the effort to properly toast it. A superb job and well worth the stop!
• AM

  Alex McDavid

  Oct 24, 2025
  1.0
  I’ve been going to this Dunkin for the last 5 years and the only reason I continue to go to this location is because it’s the closest to my house. The service is slow and apathetic, what you get in your order is unpredictable at best, and the building (inside and outside) is not taken care of. Broken glass, never any napkins (ever), sometimes locked sometimes not, missing face of the exit sign at the drive thru, I could go on. The employees seem to not care about what they’re doing or their customers, except for a couple who have been there for a while. Management seems to be there daily but makes no tangible effort to improve and from what I can tell when I go inside, sometimes contributes to the working environment. I have stood at the counter with no acknowledgement from employees until 5-10min later and sometimes with no spoken words at all, just taking my order and turning around. When I order in the drive thru or on door dash it is almost always the wrong items or missing items. Parking is very limited and the drive thru line is never fast. This location needs an overhaul - I like the food, coffee, and donuts (when the order is correct), but it’s getting to the point that ordering from/visiting this location is just not worth it. Go downtown or to Hapeville - it will be worth the extra distance.
• RB

  Ryan Boyer

  Oct 22, 2025
  5.0
  I got my order despite the drive thru being wrapped around the corner.
• SB

  Samantha Beyer

  Sep 26, 2025
  1.0
  Kept getting the order wrong after saying multiple times what I wanted.
• TZ

  Tommy Z

  Sep 24, 2025
  1.0
  I ordered a $6 meal at the drive-thru. The staff said they didn’t have croissants and listed the available options. I tried to specify a muffin (meaning English muffin), which now I realize might have caused a little confusion, but instead of clarifying, another staff member over the speaker responded in a sarcastic and snippy way: “Nothin’? You want nothin’? OK move up” which was very uncomfortable. I’m usually very easygoing and would have been ok with any substitute for bread. Getting an out-of-nowhere snippy response I said “I said muffin four times,” and she accused me of yelling. How am I yelling at someone who twisted my words? Overall it was a very bad interaction.