Dunkin'

Reviews

• MK

  Mariah Katlin

  today
  3.0
  The morning crew absolutely suck. I’m not much of a morning person when I wake up. And my thought process isn’t always with me right when I wake up. So when I accidentally say the wrong thing but I correct it at drive through speaker. Doesn’t give the employee the right to say “you gotta get it together” like. I’m still waking up just as much as you are. Also. One of the first visits I made there they made my coffee wrong and she said “I watched her melt the sugar!” With a snappy attitude. Like. Customer is right. Especially when they see they’re sugar isn’t melted 🤔 only reason I keep going is because it’s the only one open on my way to work.
• OO

  oh

  4 days ago
  1.0
  Can't even get in there short staffed so no lobby i cant go through drive through my truck to big thanks dunkins
• MS

  Matthew Sweeney

  Oct 11, 2025
  1.0
  Rude staff and poor order accuracy.
• VK

  V K

  Oct 5, 2025
  1.0
  The lady who spoke at the drivethrough was RUDE and UNPROFESSIONAL! @Dunkin, please make a note of such employees. She was a frustrated employee. We asked for latte and she got frustrated because we didn't say hot or iced until she asked. We could send that in her rude tone. Then she complained that we were taking time, but we LITERALLY took 30 seconds, and she ended with a rude tone and said BYE! It's incredible how places like Starbucks have exceptional customer service but Dunkin has these kind of frusted and untrained employees.
• SK

  Shelley Kendall

  Sep 20, 2025
  1.0
  They had the front door barricaded with tables so you had to use the drive through (probably so you couldn't see how filthy the store is ALL the time) when I got to the window I asked who owned that store as there were ZERO signs listing the owner and the employee basically told me none of my business. They have some of the absolute WORST employees I have ever had the misfortune to come across, I have tried to make previous complaints at this business but the manager is not willing to hear anything you have to say! I'm not sure who owns this one or the ones near me in Lebanon NH, White River Jct VT and Queechee VT but I can tell you they're all FILTHY with some of the most revolting staff I have ever seen! I used to go to DD at least 8-10 times a week but now if I go once every other week it's a lot, I'm pretty much done with them. Corporate allows these dives to operate so they reap what they sow.