Dunkin'

4.0
386 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Towson, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1600 E Joppa Rd, Towson, MD
21286, United States

Hours

Reviews

4.0
386 reviews
5 stars
200
4 stars
78
3 stars
45
2 stars
19
1 star
44

What are people saying?

AI-generated from customer reviews

Service Issues

Multiple customers reported poor service, including incorrect orders and unprofessional staff behavior.

Cleanliness

Several reviews mentioned dirty tables and restrooms, indicating a need for better cleanliness standards.

Food Quality

Customers expressed dissatisfaction with food quality, including stale donuts and incorrect orders.

Speed of Service

While some praised the quick service, others noted inconsistencies, especially with mobile orders.

Customer Experience

Mixed reviews on customer experience, with some highlighting friendly staff while others reported rude interactions.
  • JJ
    Jaduhhh
    2 days ago
    2.0
    My most recent experience at this location was very disappointing. The crew was rude and unfriendly. While I was still placing my order, I was rushed to pull forward to the window. Once there, I continued to feel rushed and was even told, “the line is long,” as if my time or money didn’t matter. When I received my order, the cheese on my sandwiches was cold, and when I mentioned it, I was told, “we only melt the cheese if you ask.” I’ve been coming to this location for a long time and have never had to ask for my toasted sandwich to have melted cheese. I didn’t appreciate the attitude or the change in service, especially as a regular customer.
  • ST
    Show & tell
    Sep 30, 2025
    1.0
    It’s literally the worst location to go to they rush everything and they don’t do what you tell them to do .
  • RR
    Ray
    Jul 18, 2025
    5.0
    Pretty quick, mobile order was ready within the 4 minutes it took for me to get there!
  • RB
    Richard Bacchus
    Jul 5, 2025
    5.0
    Love the breakfast sandwiches
  • RM
    Russ Mundschenk
    Jun 30, 2025
    2.0
    Tables and seats dirty and sticky. Had to clean them myself with wet toilet paper.