Dunkin'

Reviews

• MM

  Michaelwave

  1 day ago
  1.0
  not good at all. ordered mobile pickup inside. i live 2 miles away. food was sitting in a bag behind counter i could see it. drink not made. missing items. had to get one myself (by going back inside bc i noticed it was missing) bc it was sitting on the counter but never got the other. drink was finally made but had to get myself bc no one acknowledged i was there. eye contact but no one talked to me. making other orders and taking orders for people who arrived after me. cold food bc of wait. didn’t even bother with asking for remake or refund bc they didn’t even talk to me. contacted dunkin. will not return.
• AA

  Allen

  2 days ago
  3.0
  Yall need some employees I go everyday at different times of the day and I only see 2 workers maybe 3 on a good day doesn’t make sense because every other Dunkin in the area is well staffed the workers you do have are eventually gonna get fed up and leave
• TM

  Taylor May

  2 days ago
  1.0
  Extremely rude customer service. I said thank you multiple times and only received eye rolls back. I work in customer service and this is absolutely not how I would respond to friendly customers. This experience made me never want to come back.
• RB

  Robyn Bair

  6 days ago
  1.0
  I stopped at Dunkin’ Donuts got their new candy bar drink and two donuts said all I wanted was one drink. They overcharged me for two drinks. I kindly tapped used my fingernail tightly tapped on the window so I could get somebody’s attention because everybody else was busy. OK the girl came to the window and started snapping at me and telling me to not tap or pound on their window. I don’t appreciate being accused of that. I was not pounding on the window. I was taking my fingernail and slightly tapping so I can get somebody’s attention then she prayed to say this conversation is done. I don’t appreciate that. I find that very rude. I will never come over to that business again. I need a manager to call me. This is ridiculous. Unacceptable and very unprofessional the sitter and tell me I was pound Ing on the window when I was not pounding on the window. Is this how you treat your customers having some little young teenager come up and tell me that I was pounding on it when I was not, and then when I was trying to explain to her that I was not pounding on it, I was tapping on it slightly to get their attention and she literally said I was pounding on it. No, this is unacceptable very unprofessional, and I will never come to that site again. 😡
• LG

  Lisa G

  Oct 4, 2025
  1.0
  Ordered a hot caramel latte and a sausage, bacon and cheese croissant. The lady taking my order rather rudely interrupted in the middle of my talking to asked me if I wanted its hot. Said again yes hot. Waited for quite a while in the line though there were only three cars in front of me. When I got up to the window she handed me my caramel latte which was in a hot coffee cup, but was cold. I told her it was supposed to be hot. She took it back never apologized came back to the window handed me another one. It wasn't as cold as the first one, but wasn't hot and I figured she just poured out the first and reuse the cup. I pulled away and realized with my first drink that all she had done was pour out the ice and put a little bit of coffee in it. It was not a caramel latte, actually thought it was tea at first, and it was still cold and she was very rude. No time to go inside, but on a plus side, the sandwich was good