Dunkin'

4.1
1114 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve North Charleston, SC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
9155 University Blvd, North Charleston, SC
29406, United States

Hours

Reviews

4.1
1,114 reviews
5 stars
613
4 stars
232
3 stars
102
2 stars
60
1 star
107

What are people saying?

AI-generated from customer reviews

Customer Service

Feedback on staff friendliness is generally positive, with many customers praising the helpfulness and kindness of employees.

Order Accuracy

Numerous complaints about incorrect orders and missing items, particularly in the drive-thru and mobile orders.

Food Quality

Mixed reviews on food quality; while some customers enjoyed fresh donuts and coffee, others reported stale or poorly prepared items.

Cleanliness

Concerns about cleanliness in the store and bathrooms, with some customers noting dirty conditions.

Management Issues

Several reviews highlight poor management practices, including lack of training for new employees and dismissive attitudes towards customer complaints.
  • AM
    Arlene Mole
    today
    3.0
    Went drive thru ordered a hot original coffee 6 mixed doughnuts. Tried to give me iced got to window pay and he hands me iced coffee. I hand it back to him saying this is supposed to be hot. He did a redo and then I was good. Went on with the day of a good start. Overall gave 3 stars for coffee mishap. Thanks
  • SB
    Scott Brown
    Oct 28, 2025
    1.0
    You need new employees. No excuse for this. If your employees didn't constantly mess up every order I've ever made in the Drive-Thru then it wouldn't be a problem. But unfortunately I need to be standing in front of them for my order not to get messed up. That door should never be locked until 8:00 when you are supposed to be closing not one minute before that.
  • AA
    aj
    Oct 28, 2025
    5.0
    the ladies that helped me and my friends were SO sweet and SO helpful!! we were stumped on what to get, and they gave us some great recommendations, would definitely come here again and i gotta say this is the best location ive been too!
  • UC
    Uneek Chatman
    Oct 16, 2025
    5.0
    Myself as well as my fellow coworkers come in every morning and are greeted with nothing but happiness and smiles! They make our day with the perfection of our orders! Best location in the area
  • CC
    chrislan2009
    Oct 10, 2025
    3.0
    I went inside and I was amazed how clean the place was. My Boston cream donut was very fresh and delish. The only thing is that the bagels that they serve now is no longer good. I would completely discontinue serving that because it is rubber. Their breakfast was cold on top of that. The coffee and the donuts were great, other than that do not eat their breakfast that was horrible and the waste of money.