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Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Tinton Falls, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Mixed reviews on customer service; some staff are friendly and accommodating, while others are reported as rude and unhelpful.
Order Accuracy
Frequent issues with incorrect orders, including missing items and wrong preparations, leading to customer frustration.
Coffee Quality
Inconsistent coffee quality; some customers enjoy their drinks while others report them as weak or poorly made.
Staff Performance
Some staff members receive praise for their friendliness and efficiency, while others are criticized for being inattentive or untrained.
Cleanliness
Generally positive remarks about cleanliness, with some customers noting a clean environment.
JM
Josue Marquina
Sep 30, 2025
1.0
Pretty bad customer service I’ve having two issues with my order, they getting mad, for any misunderstanding.
ZZ
ZeroTheInsomniac
Sep 8, 2025
3.0
I ordered a large Carmel Craze with extra caramel, and they didn't put any caramel drizzle in (picture). My mother ordered bacon, and it came heavily burnt. My father's order was fine. They didn't seem to speak English very well (nothing against that, I understand it fully, I just wish they used Google Translate or something when struggling with it). They seemed to mess up other people's orders as well, but based on the other reviews, it's entirely possible the employees were either new or just having an off/bad day.
RJ
Robert Johnson
Jun 17, 2025
5.0
My coffee is correct everytime and good customer service which is very rare nowadays